Another time at another restaurant I asked a question regarding the menu and had to wait for a manager who didn't even know and had to ask his chef. The waiter I asked didn't even know what I was saying and kept asking "Are you ready to order?"|||When people go to eat at an ethnic restaurant, they usually expect to see employees of that ethnicity. Doesn't matter if they're Chinese, Italian, Ethiopian, Indian, Thai... being served by an ethnic waiter adds to the ambiance and makes you feel more immersed in that culture.
As to the rudeness of those employees, well, vote with your pocketbook and don't eat there anymore. Write a letter to the owner or find their suggestion box and complain about the rude or uncomprehending waiter. If conditions don't improve, write a letter to the restaurant editor of your local paper. When the right people complain, a restaurant loses business and things change.
Tips are given as a reward for good service. Waiters need to remember that fact. If a 20% tip isn't good enough in that waitress's opinion, then she should have provided service good enough to earn a better tip. Next time, have a pre-thought out answer for someone with that attitude, like "Oh, I'm sorry, a 20% tip is too much. Here's 10%." and leave less.|||ohhdear and melissaw77 have especially good answers. One of the Oriental restaurants near where I live is owned and operated by a multi-generation American family of European ancestry. All of their employees are "American" too. I seldom eat there because the food isn't very authentic and the ambiance is unsettlingly non-Oriental.|||Rascism LOL
I wouldn't be going back to these places.
On the $4 tip - when she said "Only Four!" - I would have looked shocked, took the ones back, said -- my mistake - and hand her back two, then walk out.|||Its better to go to a Chinese Buffet. Where I live we got 3 buffets restraunts by chinese. And we don't have to tip! And the food is fantastic! Crab Legs galore, mmmmmmmtasty!|||Because they put the family to work when they arrive here- by the time they speak english well they are at school or university not waiting tables anymore.|||I have had similar experiences. I think it depends on how Americanized they are. I have been to some who are not very friendly at all and cold, then I have been to very friendly ones. It just depends. Some have strange complexes.|||you know, it's funny...where i live, the chinese food restaurants ALL have mexican cooks =| haha. you poor thing. it can get frustrating though. i've had a few of those moments. good thing i speak spanish lol.|||Hmmm.........although they're in America for so long, probably they're newly immigrants who came to the States recently with less or no knowledge at all. They're probably from China (except the southern parts) or Taiwan. In my opinion, their salaries may cost less than that of their local fellow Chinese who can speak English very well.|||LOL you must have been very frustrated!! Most chinese restaurants are family run, and they are close families, so they dont need outside help..|||i personally think it is racist but they might just hire family and friends of theirs you never now or maybe since it is a chinese restaurant they want you to feel as if you are in china by having only chinese waitresses
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